NSC manages a network of over 650 service providers across 22-states who have demonstrated a high degree of reliability, consistency and quality. All must meet a rigorous screening process involving financial strength, insurance coverage, training program effectiveness and strong operational and financial management at a highly competitive price.

NSC’s core competency is focused on being the client’s single point of contact managing the following services:

• Janitorial- Recurring and callout facility cleaning, including porter-matron service, carpet and resilient floor care and upholstery cleaning
• Window Cleaning- Exterior and interior, including high-rise service
• Pest Control- Recurring and callout facility and property services
• Waste- Recurring and callout services ranging from bins, to front and rear load dumpster and open tops Recycling- Fibrous materials, i.e., paper, cardboard, glass, plastic, etc., and lamp
• Landscape- Lawn, plantscape and sprinkler system services, as well as project work
• Snow Removal- Snow and ice removal services
• Handyman- General preventative and corrective maintenance and repair services

In concert with our client, NSC takes a holistic approach in managing facility services ensuring the most cost-effective program in achieving objective outcomes.

Services are managed to complement and comply with facility and tenant needs, federal and local mandates and targeted costs.

NSC operates a Customer Support Group (CSG), a consolidation of dispatch and accounting activities:

• The dispatch element of the CSG receives service requests (by phone or web-to-web) from the client’s tenant base, catalogs the service activity and dispatches the work to the assigned service provider.
• The accounting element of the CSG authenticate service provider invoices against underlying service agreements and consolidates into a single client invoice.
• The CSG generate operational and financial reports, formatted to meet client needs.